Shipping policy
SHIPPING & PROCESSING
The standard processing time for the majority of MÏRIELLE orders will be packed and ready for courier pickup within 5-10 business days, although currently, those times vary due to the issues relating to COVID-19 and government orders and the impact to our business.
Processing times may also be extended during holidays, launches/re-stocks, limited-edition releases and promotions. You will receive your tracking information to the email or phone number you provided at checkout. Please allow up to three business days hours for the provided tracking information to be updated.
We are committed to delivering your orders as soon as possible, while still prioritizing the safety of our staff and partners. Additionally, always remember that all delivery personnel have been tirelessly working on the front lines and that some delays may occur at the carrier level. We are all in this together and appreciate your patience and understanding.
PLEASE NOTE: Please make sure to provide accurate address information, including city, state and zip code to prevent any errors or delays in shipping. Once an order is submitted, we are unable to make changes to your shipping address.
INTERNATIONAL SHOPPERS:
If you are shipping to or ordering from outside the United States, the customer will be responsible for paying for any and all local taxes, duties and other similar charges or impositions (including VAT) associated with your purchase upon receipt of package. Please allow 14-21 business days for all international shipments to arrive.
All international orders are FINAL sale and are not eligible for return.